Terms & Conditions
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Term & Condition
By accessing and using this website, you are deemed to have read, understood, and agreed to all applicable Terms and Conditions. If you do not agree with these terms, please refrain from using the services available on this website.
1. Use of the Website
This website provides information and booking services for psychological consultations, both online and in-person, with professional psychologists. Users agree to use this website only for lawful purposes and in compliance with applicable laws and regulations.
2. Service Booking
Consultation sessions can be booked through the booking system available on the website.
By making a booking, the user declares that:
- The information provided is accurate and complete.
- The user understands the selected service schedule.
- The user agrees to follow the applicable consultation policies.
A booking will be considered confirmed once the payment has been successfully completed.
3. Payment
Payments are made through the payment methods available on the website.
Payment terms:
- Payment must be completed before the consultation session takes place.
- Service prices will be displayed on the booking page before payment is made.
- All payment transactions are processed through a secure payment system.
4. Cancellation and Rescheduling
Users may cancel or reschedule a consultation session under the following conditions:
- Rescheduling can be done up to 24 hours before the scheduled session.
- Cancellations made less than 24 hours before the scheduled session may be considered as a used session.
- If there is an issue on the psychologist’s side, the session may be rescheduled without additional charges.
5. Confidentiality of Consultation
We maintain the confidentiality of all personal information and consultation content in accordance with professional confidentiality principles. However, information may be disclosed in certain circumstances if:
- required by applicable law
- there is a risk of harm to oneself or others
6. Service Limitations
The consultation services available on this website are not intended to replace emergency medical or psychiatric services. If you are experiencing a psychological crisis or medical emergency that requires immediate attention, please contact emergency services or the nearest healthcare facility.
7. Schedule Changes
In certain circumstances, consultation schedules may change. If changes occur from the service provider’s side, users will be notified and given the option to reschedule their consultation session.
8. User Responsibilities
Users are responsible for:
- attending the consultation session on time
- ensuring a stable internet connection for online sessions
- using the service responsibly and for its intended purpose
9. Changes to Terms and Conditions
The website reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on this page.
10. User Agreement
By using the website and the services provided, users are deemed to have read, understood, and agreed to all applicable Terms and Conditions.